Privacy Policy

1. Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

• Your name, email address, phone number, and delivery details

• Payment information (processed securely through our payment provider)

• Any messages, feedback, or reviews you send us

• Basic website usage data (such as pages visited and time spent) through cookies and analytics tools

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to your questions and feedback

• Send you updates, promotions, or newsletters (only if you’ve subscribed)

• Improve our products, services, and website experience

We will never sell or share your personal information with third parties for marketing purposes.

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3. How We Protect Your Information

We use secure servers and encrypted connections (SSL) to protect your personal data. Only authorised team members have access to your information, and we take all reasonable steps to keep it safe.

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4. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. You can adjust your browser settings to disable cookies at any time.

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5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask us to correct or delete your information

• Withdraw consent for marketing communication at any time

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To exercise these rights, contact us at pawzabilities.za@gmail.com